RETURNS AND EXCHANGES
Free Return Policy
We offer free returns only in the United States on all products within 15 days of your purchase with the exception of products marked as final sale. If you need a different size or would like to choose a different style or color, please place a different order and ship your first or original order back for a refund.
NOTE: All returns must be sent back in an unworn condition and include all original box contents. See our Shipping and Returns Policy for more information.
Our shoes run full size larger which means if you wear a size 10, you should order a size 9 in our shoes.
Currently we do not offer wide-width shoes. If you have wide feet, we recommend purchasing a full size up.
If you have any questions regarding sizing or about our shoes, please contact us here!
We are available for you via Text, WhatsApp, Live chat (www.ginannishoes.com), e-mail: firstname.lastname@example.org or by phone at (801-824-1509).
Monday through Friday from 9:00 a.m. to 6:00 p.m.